My IL return was rejected and I need to get back into my return to modify the AGI. Turbotax is not giving me that option. Help!

officialrichmohr · ‎February 14, 2023

MichelleLO · ‎February 14, 2023

When you log in to your TurboTax account do you see that your state return was rejected and the "fix my return" button is missing?

Try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

If you continue to have issues please reach out to TurboTax Customer Support for assistance.
What is the TurboTax phone number?

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Mike9241 · ‎February 14, 2023

what agi? the first line of an IL 1040 is supposed to be the federal AGI.

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My IL return was rejected and I need to get back into my return to modify the AGI. Turbotax is not giving me that option. Help!