My federal return will not give me the option to paper file. How can I change this?

[newman3-]

I do just need last years AGI but I used a different account in turbotax and I don't remember which account it was. I tried to go to the IRS website and get the AGI but it tells me that my information doesn't match their records. I know I filed last year, but can't seem to find the info I need. Also, I did change the payment for my federal return to be paid by my credit card, but it still won't give me the option to paper file.....grrrrrrr

[AkinaLO]

Follow these instructions to print and mail your return.  https://ttlc.intuit.com/replies/3401713