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My email that is on file is no longer accessible and I don’t remember my old password . How do I put my new email address in and a new password in

 
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3 Replies
ReginaM
Expert Alumni

My email that is on file is no longer accessible and I don’t remember my old password . How do I put my new email address in and a new password in

To correct your email address and password in TurboTax, select Intuit Account on the lower left hand side of your screen.  Select Edit next to your Email address and your password to correct.

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My email that is on file is no longer accessible and I don’t remember my old password . How do I put my new email address in and a new password in

My Federal taxes and state taxes were refused and they said I need my 2018 AGI. My tax papers are in storage in a different state and I used an old email last year and that email has been deleted so how can I get the AGI FROM 2018 taxes?

DMarkM1
Employee Tax Expert

My email that is on file is no longer accessible and I don’t remember my old password . How do I put my new email address in and a new password in

If you used TurboTax for your  2018 return you should be able to retrieve your AGI through your TurboTax account.  First here are the options for finding your AGI.  Next, if you need help getting back into TurboTax try this link.  

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