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ddliu1314
Returning Member

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

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6 Replies
ee-ea
Level 15

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

ddliu1314
Returning Member

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

Thanks so much for your reply, but "Let's fix my return" has not appeared in my TurboTax, it still shows "pending ".

I mean the email from TurboTax told me to fix it this Monday but the Turbotax can't do that for me. could you help me change the status? then I can resubmit my updated file.

 

thanks so much for your help.

 

 

HeatherPLO
Intuit Alumni

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

Do you see a "revisit option"?  

 

Did the email come from TurboTax?

 

If you don't have an option to correct your return, we would like to take a closer look.  Please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

 

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ddliu1314
Returning Member

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

I don't see other options, it still pending, what should I do next?

how to change my e-file pending status when the return was rejected by IRS?

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

I have been stuck in pending for over 10 days.  They have no idea how to fix and have no intention of fixing.  The computer answering is maddening.

SForrestLO
Intuit Alumni

My e-file status is pending, but I received an email that my e-file was rejected by IRS. I can't resubmit my updated file. what I should do?

Please know that is the IRS that has to approve your return, not Turbo Tax. It varies, but normally it takes 24-48 hours. Also, the identity-protection safeguards implemented by the IRS in recent years may account for longer wait times. Eventually, you will receive an email letting you know whether or not your return has been accepted or rejected. TurboTax FAQ "What does Pending mean? "states, "Pending simply means that your e-filed return is on its way and that the government hasn't accepted or rejected it yet. 

E-filed returns generally sit in Pending status for 24-48 hours before coming back as either Accepted or Rejected. Sometimes state returns stay in Pending for several days or even longer. If you contact the government or try to look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it."

What does "Pending" mean?
 

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