turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My credit card was charged twice for state taxes, yet taxes are not filed? TT says transaction did not go through, my bank does.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
rt75624
New Member

My credit card was charged twice for state taxes, yet taxes are not filed? TT says transaction did not go through, my bank does.

If your bank account was charged in error, you must speak with a TurboTax agent to discuss the billing discrepancy. To determine which method to connect with a live representative is best for your situation, please refer to the FAQ: What is the TurboTax phone number?  https://ttlc.intuit.com/replies/3300041


You may also find instructions on reviewing your TurboTax fees in the FAQ: How do I review my fees in TurboTax Online?  https://ttlc.intuit.com/replies/4202093


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies