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My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?
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8 Replies

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

 

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

(there is no license code for 2018--only 2019)

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

And....no need to post your account number here.

 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

Remember that if you use the desktop version of Turbotax installed on your own computer, only you have copies of your tax returns (tax data files and/or PDFs) and you are responsible for backups and security.  You can re-download the applications you previously purchased, but Turbotax does not have your tax returns. 

JTCIV
New Member

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

In addition to losing my files for 2018 and 2019, I purchased The 2020 version and cannot find the CD and the download I tried to transfer to my new computer did not load correctly and I cannot find the exe file to reload it.  Please help.  I have used Turbotax for years and have an automatic renewal arrangement.

JTCIV
New Member

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

In addition to losing my files for 2018 and 2019, I purchased The 2020 version and cannot find the CD and the download I tried to transfer to my new computer did not load correctly and I cannot find the exe file to reload it.  Please help.  I have used Turbotax for years and have an automatic renewal arrangement.

CarissaM
Expert Alumni

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

If you have purchased this through Turbo Tax on the auto renewal program, please click here to contact customer service so they can push a new download out to you. 

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patbennett
Returning Member

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?

I had my computer repaired and lost my 2020 business and Individual turbo tax. Is there a way to restore them? I have the license numbers for both.

My computer crashed and in replacing it I have lost downloads for 2018 and 2019. Intuit Account 153663. How do I download again?


@patbennett wrote:

I had my computer repaired and lost my 2020 business and Individual turbo tax. Is there a way to restore them? I have the license numbers for both.


Sign onto your TurboTax download account and download the installation files again - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

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