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My amended return was rejected. The email from Turbo Tax said when I open Turbo Tax it would walk me through what to do but it isn't. How do I know what to do?

 
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2 Replies
GabiU
Moderator

My amended return was rejected. The email from Turbo Tax said when I open Turbo Tax it would walk me through what to do but it isn't. How do I know what to do?

Hi @klventurini24 
Did you see the information on the rejection code? View this article to find the related rejection code
Depending on the code, you may need to print and mail

 

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My amended return was rejected. The email from Turbo Tax said when I open Turbo Tax it would walk me through what to do but it isn't. How do I know what to do?

I did get a code IND901 which I know means that my deceased husband's account was locked. I understand that. TurboTax email said to open up my TT and they would walk me through what to do, but they didn't. When I opened up my TT account it just showed that my Fed return was "rejected and reviewed" and it kept saying basically that it was done and to end my session. Frustrating. So I went ahead and did print out the 1040X, the changed pages of my return and mailed it and a payment in (as I saw online that this is what others suggested). Thanks for your reply.

Kris

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