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It is probably your AGI from last year that is causing the rejection. Look over the FAQ below and see if anything applies; there are a few situations where you may need to use a different amount.
How do I find last year's AGI?
None of those scenarios apply. I filed on time, with Turbo tax, entered line 11 correctly and it was rejected.
Your 2024 tax return must have been accepted by the IRS for your prior year AGI to be on record.
Refer to the TurboTax article How do I find last year's AGI? For more details.
For more details, refer to the TurboTax article What if I entered the correct AGI and I'm still getting an e-file rejection? For more information.
Again, I did that. And it was accepted last year. Only thing that is diff is I was a sole proprietor and this year a w2
Try entering "0" for AGI and refile.
How do I fix e-file reject IND-031-04 or IND-032-04?
@ helpwithtaxes12345 You appear to have changed forum display name.
If the actual 2024 AGI from your original 2024 return is not being accepted, try resubmitting with a 2024 AGI of 0. That will probably work.
If you have an Online IRS account, you can also see if the 2024 AGI shown in your IRS account matches what is shown on your 2024 Form 1040. If it's the same figure that is already rejecting, then here's a third option:
If the 2024 AGI of 0 fails, the last thing to try if one wants to efile, is to get an IP PIN (Identity Protection PIN.) The IP PIN is a "more powerful" verifier than 2024 AGI. The IRS says it will serve to verify your identity when efiling instead of your prior-year AGI. If you have an online IRS account, you can get an IP PIN inside your account.
Get an IP PIN: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin
If you end up doing that, the 6-digit IP PIN is entered into your return under
Federal > Other Tax Situations > Other Return Info > Identity Protection PIN
If all of that fails, then you will have tried all 3 methods and won't be able to efile. At that point one would need to file by printing, signing, dating, and using postal mail (with tracking recommended.)
Or if it comes down to that, and if one prefers, instead of postal mail one could use an IRS-approved delivery service (e.g., UPS, FedEx, etc.) to a special IRS-designated address.
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