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emg00599
New Member

My 6 digit code isnt working

it takes over an hour for them to send the code, by then the screen is locked out.. this is very frustrating
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3 Replies
dccramer
New Member

My 6 digit code isnt working

Have them text you on your cell phone.
221
New Member

My 6 digit code isnt working

my 6 digit code isn't working for the 5 time

JeanneLO
Intuit Alumni

My 6 digit code isnt working

It can take up to 15 minutes for the code to be emailed to you also check your junk email folders. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer. Also make sure you are not closing out the window or browser you are using to enter the code. You can open two windows at one time to avoid this problem and reduce the size so you can see them both to make this work better.

Please see this TurboTax FAQ for more information if you are having trouble your verification code https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

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