I need to install previous turbotax to my new pc. I bought turboxtax since 2021 to 2025. However, 2024 installation responded its linking to other account. This is only the second PC and there is no problem for other years' installation. Then, I logged in my account and found subscriptions for years but not for 2024. I bought it from Amazon on Nov 29 23 2024, order no D01-[order number removed] and installed in my old pc for filing 2024 tax. Please help to resolve it.
You'll need to sign in or create an account to connect with an expert.
Is it possible that you used different login information for 2024? That would have created a separate account. The only way to link it to the 2025 software is to log in to the same account as you used in 2024. Please check any other email addresses that you might have used to create the 2024 account.
For Windows…..What I would do on the old computer, is copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Also if you haven't done it, I would open each year in the program and save it as a pdf file, go to FILE - SAVE TO PDF so you don't need the program installed to view your return. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.
You only need the tax return data file ending in .tax2024 to transfer into 2025. You can't transfer the programs. They have to be installed from the CD or Download. You don't need to install older programs unless you need to amend or you didn't save the pdf file. And they only support the last 3 years. If you install an older year you won't be able to update it or download any state programs, so you won't be able to open your return.
To open your current return on the new computer you need to copy the data file ending in .tax2024 from the old computer or from your backup. On Windows it should be in your Documents then in a Turbo Tax subfolder. Or search your whole computer for all files ending in .tax or .tax204. Copy it to your Documents on the new computer.
See this article on how to move your tax return to another computer…….
https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-move-my-tax-data-file-to-another-compu...
To install prior year programs…..Since you now have to log into an Intuit Account when you first install it, all your downloads and license codes are listed there (even if you bought it from somewhere else) so if you need to install it again or install on another computer, even on the other operating system (Windows, Mac) you can download it again here,
https://accounts.intuit.com/app/account-manager/productsBilling/turbotax
How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
jessepushee1
New Member
laurarincon2606
New Member
rpmm
Level 2
rrpq
New Member
angiesgs1
New Member