turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

jeffhan
New Member

My 2020 return keeps getting rejected. They are not accepting or acknowledging the correct agi. My 2019 return was mailed. but irs has loaded the data.

Why is the IRS rejecting my 2020 return?  They are not acknowledgin the AGI.
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
HelenC12
Expert Alumni

My 2020 return keeps getting rejected. They are not accepting or acknowledging the correct agi. My 2019 return was mailed. but irs has loaded the data.

Only the IRS knows. See  When a tax return can't be e-filed no matter what you do

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

My 2020 return keeps getting rejected. They are not accepting or acknowledging the correct agi. My 2019 return was mailed. but irs has loaded the data.

If you are getting the dreaded "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records" then it is most likely a TurboTax glitch where they can't get their software to work with the IRS. I was told by the TurboTax 'help line' (an oxymoron if ever their was one) that it is a known issue and the only thing you can do is mail in your return

CatinaT1
Employee Tax Expert

My 2020 return keeps getting rejected. They are not accepting or acknowledging the correct agi. My 2019 return was mailed. but irs has loaded the data.

Try entering 0 for your AGI.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies