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lashrjohn
Returning Member

My 2018 tax return was rejected by the IRS because AGI number from last year I used Turbo tax last year but forgot my password another account I dont have that password?

 
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Rachel_W
Expert Alumni

My 2018 tax return was rejected by the IRS because AGI number from last year I used Turbo tax last year but forgot my password another account I dont have that password?

In order to access the TurboTax account you used last year, you will need to recover your TurboTax ID and password.  

If you do not remember it, please click here to try and recover it: https://myturbotax.intuit.com/account-recovery/.

You can also order a free transcript online from the IRS by clicking here: Get My Transcript.  Your IRS transcript will include your AGI from last year.

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1 Reply
Rachel_W
Expert Alumni

My 2018 tax return was rejected by the IRS because AGI number from last year I used Turbo tax last year but forgot my password another account I dont have that password?

In order to access the TurboTax account you used last year, you will need to recover your TurboTax ID and password.  

If you do not remember it, please click here to try and recover it: https://myturbotax.intuit.com/account-recovery/.

You can also order a free transcript online from the IRS by clicking here: Get My Transcript.  Your IRS transcript will include your AGI from last year.

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