turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Merrill Edge 2025 Import

Hi I was wondering if anyone knows how to resolve this issue when trying to import my Merril Edge data. 

 

My 1099 is already available on Merrill but when I try to import via TurboTax I get an error message that says to contact Merrill for assistance. 

 

Has anyone worked through this?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

8 Replies
CatinaT1
Employee Tax Expert

Merrill Edge 2025 Import

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

If you are having reCaptcha issues, make sure your computer is up to date. This has worked for many users.

 

If you still have issues, see this article where you can sign up for updates: Why am I getting an invalid site key reCAPTCHA error in TurboTax Desktop when trying to import broke...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Merrill Edge 2025 Import

did you contact Merrill?  They may also just not be ready to import even if you have 1099 in hand.  Major brokerages are still processing 1099s.

Merrill Edge 2025 Import

I did call Merrill they said something about doing a login online then signing into merill and then signing on again. 

 

Though I'm using desktop and as soon as try to sign in, it says to contact Merill. I suppose I can wait a couple days to see if that will work.

Merrill Edge 2025 Import

I'm using the Desktop TurboTax deluxe, but it doesn't get to the point of having a Recaptcha to show up. I was able to import my fidelity documents no problem. Just the Merril Edge is proving to have difficulties. 

CatinaT1
Employee Tax Expert

Merrill Edge 2025 Import

Make sure your computer is up to date. Check if a Windows update is available.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Merrill Edge 2025 Import

Having the same issues with downloading from Merrill Edge. 

Merrill Edge 2025 Import

in another thread some folks reported success after changing their Merrill Edge password for whatever reason.

Merrill Edge 2025 Import

I tried this and it worked...that's a bit of a weird solution but thank you for the tip!

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question