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nb2020
New Member

MAX Benefits says it's missing Personal Info but I have everything filled in. It now won't let me file.

Also, I live in the UK (not sure that matters).
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2 Replies
SusanY1
Employee Tax Expert

MAX Benefits says it's missing Personal Info but I have everything filled in. It now won't let me file.

The UK address will be the problem for MAX, which unfortunately isn't available to those living outside of the U.S.   

 

You can remove the MAX benefits following these steps:  

 

  1. Select File.
  2. Select Start next to Review you order.
  3. Select Remove under MAX benefits.
  4. Select Remove MAX.
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nb2020
New Member

MAX Benefits says it's missing Personal Info but I have everything filled in. It now won't let me file.

What if I already paid for it?

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