Maryland return shows as incomplete even thought the checks find no errors. What is the problem here? Why can't even print the return due to this error?

[strawitch]

A previous answer suggested that the problem may be that the amount in box 16 of my W2 is larger than the amount in box 1.  This is in fact the case with my W2. The previous answer also suggested that I would have to file a paper copy of my return, unfortunately this "incomplete Maryland return" status also prevents me from even printing the return, even though all of the forms are visible in the "forms" view. Is there any way to print the return, or do I have to hand copy the return onto paper forms?

[IreneS · Accepted solution]

UPDATED FOR TAX YEAR 2019

To get back into your return after printing or e-filing, please follow these steps:

1. In TurboTax Online, sign into your account.
2. You should be on your Tax Home page.
3. Scroll down to Your tax returns & documents.
4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
5. If you have not completed your state return, click on the State Taxes tab. 
6. If you have completed your state return, click on the Review tab and go through the prompts to file your state return. 

[Edited | 4/13/2020 |  11:51 am PDT]