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Level 1

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

I am using a MacBook Pro, 2017 model with Mac OS High Sierra.

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Level 20

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Do you have a different browser to try to see if it is reproducible?.  I know sometimes Safari doesn't play nicely with the website.
3 Replies
Level 1

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Good suggestion!  I tried it on FireFox and it worked fine.  Thanks for the tip.
Level 20

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Great!   You're welcome. Thanks for reporting back.  Good luck.
Level 20

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Do you have a different browser to try to see if it is reproducible?.  I know sometimes Safari doesn't play nicely with the website.