login problems

ganovim1 · ‎January 18, 2025

Hi I am having issues with login on my pc with turbo tax 2024 i put in the username and password and then it takes me back to the login screen

CatinaT1

Try closing TurboTax, clearing your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

If you need help accessing your account, see this FAQ: Access your TurboTax Account

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ganovim1

thanks a as I wrote I am using my pc any other suggestions

CatinaT1

See if this helps: How do I install and activate my TurboTax Desktop product?

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ganovim1

thank you no it did not help evrytime i login i put in my username and password and then it takes me back to the login screen

CatinaT1

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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