Logging into TT, I just found out my 2024 return was rejected but no reason is given. How do I figure out why and what to do next?

[Edgeman]

I also downloaded TT 2024 Amend. The launch page says you cannot amend an efiled return that was never accepted in the first place. So I have two issues: (1) I don't know what if anything needs to be amended, (2) by TT2024 logic, I can't amend the 2024 return as it was never accepted. Any help or insights welcome.

[CatinaT1]

If your 2024 return was rejected, you need to fix the reject and resubmit, not amend.

Here's how you can fix it: 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection. 

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection. 

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return. 

Additional reject instruction here. 

[xmasbaby0]

When your 2024 e-file was rejected last year, you received an email with a rejection message or rejection number.   It seems you did not notice the message.   It is now too late to e-file a 2024 return; the only way to file 2024 is by mail.   Most rejections are for AGI.   You do not need AGI to mail a return.   And....do not click on anything that says "amend"---you do not use "amend" on a return that was never filed in the first place.

You will need to print, sign and date your 2024 return in ink, and mail it in.   If you are getting a refund there is no penalty for filing late.   If you owe tax due, you owe with late filing penalties and interest.   

 TurboTax will not calculate the penalties or  interest.   That will be done by the IRS/state after they receive your return with your payment of the tax due as shown on the tax form(s).

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

[Edgeman]

Thanks for your response.

There is no "fix my return" option when I log in.

I am shown a way to autostart my 2025 return by pulling in last years's info. Below that I am presented with the option to see tax returns and documents from prior years.

When I click on 2024, a display pops up saying the filing was rejected. It also shows: (1) an option to amend the return, (2) Efile details (a log of what happened with the ending with Filing Status changed to: Rejected), and (3) the option to download a .tax file. It does not have anything that states reason for rejection or fix my return.

Based on what you wrote, I (1) followed the option to amend route in order to download the Turbo Tax Desktop 2024 return software, (2) I then downloaded the .tax file for 2024, (3) I then opened the tax file within the Turbo Tax Desktop. It took me to the step-by-step overview for amending the return, (4) I deliberately did NOT start amending the return per your instructions and instead searched for a way to print out the whole return so I could paper file it. (5) I was able to save the unamended file as a PDF and to print it, (6) I intend to just paper file it.

That should be OK right?

[Edgeman]

Thanks for your response.

 I searched my emails and did not find an email from TurboTax stating the filing was rejectede.

When I log into Turbotax, I am shown a way to autostart my 2025 return by pulling in last years's info. Below that I am presented with the option to see tax returns and documents from prior years.

When I click on 2024, a display pops up saying the filing was rejected. It also shows: (1) an option to amend the return, (2) Efile details (a log of what happened with the ending with Filing Status changed to: Rejected), and (3) the option to download a .tax file. It does not have anything that states reason for rejection or fix my return. At step 2, it shows the date the filing was rejected that is the date I used to search my email for an email from Turbotax.

Based on what you wrote, I (1) followed the option to amend route in order to download the Turbo Tax Desktop 2024 return software, (2) I then downloaded the .tax file for 2024, (3) I then opened the tax file within the Turbo Tax Desktop. It took me to the step-by-step overview for amending the return, (4) I deliberately did NOT start amending the return per your instructions and instead searched for a way to print out the whole return so I could paper file it. (5) I was able to save the unamended file as a PDF and to print it, (6) I intend to just paper file it.

That should be OK right?

[CatinaT1]

Sounds like you got it!