locked out of my account

[Deity123]

I need to log into my account for copies. I cant log in and the code sent to me doesn't work.

[DoninGA]

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[Jttpbdre29]

Yes hey how are u Ms.Mary I lost my wallet on the 19 of March and  I had to cancel my first card. However I just wanted to get back on my account I found my wallet with my old card but now I have a new card and when I put in the new 16 digit number along with my social security number it’s still saying I’m blocked can you help me please?

[AkinaLO]

Are you putting in the old card number or the new card number? Please contact Support for assistance at (866) 795-7597.

3/28/20 

[Judo1991]

I have been locked out of my account. It keeps showing I'm locked for fifteen minutes.

[JotikaT2]

Please see the following link for assistance to help you get back into your account.

Help for my account being locked