Please help, the site will not allow me to log on and when i wait the 15 minutes it still locks me out for an additional 15 minutes for the last 1.5 hours..
After the 15 minutes, have you tried a different browser to see if that makes a difference?
If still unsuccessful, if you using a paid version of TurboTax (PLUS or higher), you can phone TurboTax Support for assistance:
Hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) during this last part of extended filing season. So disregard the hours mentioned in that FAQ.