Tax Year Prior to 2020: Let's talk to a specialist

[ReginaM]

You can use your telephone number for access to your TurboTax Account by confirming your account in a different way. 

To do this start to enter some information from last year's return in TurboTax.  Be sure to use the name of the primary taxpayer and address information on last year's return you filed with TurboTax.

There will be a couple of other questions you should know the answers to. If none of the answers shown is correct, select None of the above.  When you see the Welcome Back! screen, update your email and mobile phone contact information.

In order to Electronically file, you will receive a verification code sent to your email address and not to your phone.  This is a security measure by the IRS to verify it is you.  

[Yvonnenewport]

Please someone answer me

[Yvonnenewport]

Please answer

[BarbaraW22]

If you asking how to find your AGI in order to file your tax return, please see the steps below: 

• If you have a copy of your 2018 tax return, look at line 7 on page 2 of your Form 1040
• You can also get your AGI by requesting a transcript of your 2018 tax return from the IRS. Please click on this Get Transcript link.
• If you did not file a tax return in 2018, enter zero for your AGI.

If you need to contact Customer Support, please see this TurboTax Help Article for contact information.

@Yvonnenewport

[kennadd06]

I have to get a code from my email address.  I keep getting codes and putting them in, however; it continues to say invalid code or expired.  What can I do I have been experiencing this for about a week now.  I need to file my taxes.

Thanks,

Kennedy

[renrad100]

I need a phone number

[WKins2]

Depending on what version of TurboTax you have and what you are needing assistance with, click the following link and you will be able to get the phone number you need: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[JosephineBujold03]

did not recive my confirmaion email and cant resend, what do i do?

[steven1321]

I need to talk to someone, I am not getting the code in my email

[Coahoma44]

I have requested a verification code twice and it has not come to my email so I can file.  The email address is correct at [email address removed].  

What needs to be done?

[wienckowski]

My phone number is [phone number removed] Mike . Last year I bought Deluxe & Business to do Individual & LLC. Want to see if home and business is the same?

[Hkm17]

Hello, I have an issue when completing a question regarding a vehicle deduction. 

please help. Thanks. 

[VictoriaD75]

Can you elaborate on your question to allow us to better assist you? There is some useful information on business vehicle deductions in the links below.

Business Use of Vehicles

IRS Publication 535

[donie]

know verifaction came to my phone or my email

[donie]

i need to talk to someone i gave turbo tax my credit number but i cant sent my taxes off