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myercreek
New Member

Last year I had to order and use a TurboTax CD to complete and efile my return . Why is there is there no record?

 
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DaraLO
Expert Alumni

Last year I had to order and use a TurboTax CD to complete and efile my return . Why is there is there no record?

Unlike TurboTax Online, when you purchase a TurboTax CD/Download your completed return is not automatically saved for you.  Once you complete your return, you must download and save a copy to your computer.  

If you didn't save a copy or cannot locate your return, you can order a free copy of yiour tax return transcript from the IRS.  

https://ttlc.intuit.com/replies/3301999

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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1 Reply
DaraLO
Expert Alumni

Last year I had to order and use a TurboTax CD to complete and efile my return . Why is there is there no record?

Unlike TurboTax Online, when you purchase a TurboTax CD/Download your completed return is not automatically saved for you.  Once you complete your return, you must download and save a copy to your computer.  

If you didn't save a copy or cannot locate your return, you can order a free copy of yiour tax return transcript from the IRS.  

https://ttlc.intuit.com/replies/3301999

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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