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Koinly CSV file inability to upload file in TurboTax

Would you please give us an update to what’s going on with this matter? I’ve already paid Koinky $199 for their CSV file that I had no issues with in years uploading it in TurboTax, this year however seems different and we are all over the map, we heard Jan 31st update should fix this matter, today is February 1st. Online platform won’t let you do that, only desktop version which is not true. 1099-DA form but that’s going to be implemented next year tax season.. please somebody give us a clue of what’s going on? I wish I could get my koinly refund to figure out another way but I’m stuck now and it’s about time to file our taxes! Thanks in advance! 

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19 Replies

Koinly CSV file inability to upload file in TurboTax

According to artificial intelligence browser, the turbotax csv software is going through maintenance from Intuit side.  Estimates predict that they should be functioning by mid february the latest. (Hopefully).   Koinly support also told me that this is the case and that they wouldn't provide refund as it isn't their fault.

And hopefully an intuit representative will respond with confirmation seeing how they won't give us phone number to technical support.

Not just coinlyThis is an issue with all third party crypto texts ledger apps.

JamesG1
Employee Tax Expert

Koinly CSV file inability to upload file in TurboTax

Currently, TurboTax supports the manual entry of IRS Form 1099-DA. We are in the process of enhancing our CSV import and upload features to make this process more seamless. 

 

  • Timeline: We expect the new CSV import functionality to be available by mid-February. Please note that this is an estimated target as we finalize the experience.
  • Supported Documents: Once live, the import/upload feature will support both 1099-DA and DigitalAssetGainLoss files.

If you are ready to file now, you can still enter your information manually. Otherwise, thank you for your patience while we get these automated tools ready for you!


@user17699769565 

@Nomadle 

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Koinly CSV file inability to upload file in TurboTax

The CSV file was working fine for years and it was seamless never had an issue with it for the past years. Maybe the IRS is requiring 1099-DA form this year, I’m not sure but nothing was wrong the TurboTax and CSV file before. I’m not going to enter 7000 transactions manually, thats why I paid a hefty price to get Koinly to do it for me. I guess we have to wait to mid February and cross fingers this year. Thanks for the reply! 

Koinly CSV file inability to upload file in TurboTax

Exactly! We need CSV functionality to work. 

Koinly CSV file inability to upload file in TurboTax

Having the same problem - crazy that csv file import worked great for years but for some reason now I need to convert to a TXF to import it. I tried that, but not all fields mapped to the form and TT asked me to complete over 1,000 fields manually. Not gonna do it.

Koinly CSV file inability to upload file in TurboTax

Looking forward to this being ready ASAP. Makes no sense that csv file import worked great for years but for some reason now I need to first convert to a TXF to import it into TT. I tried that, but not all fields mapped to the form and TT asked me to complete over 1,000 fields manually. Not gonna do it.

Koinly CSV file inability to upload file in TurboTax

February 20th or more likely 21st Turbo taxsaid  the fixed 3rd party import option should be available and updated for 1099-DA (main reason update was required).   I agree terribly inconvenient especially if you could receive a refund to reallocate the money to much cheaper digital assets, stocks,  or any other sounds money option aside from holding fiat, since the asset markets are bleeding so heavily at the moment.  Timing is important and this has been a terrible inconvenience. 

Koinly CSV file inability to upload file in TurboTax

Are there any new updates with the csv 1099 -DA turbo tax  3rd party software?

DianeW777
Employee Tax Expert

Koinly CSV file inability to upload file in TurboTax

This is a new document and not actually required until 2026. A solution can be to enter summary transactions if you have many transactions. Your worksheets should include a summary of your transactions, grouped by sales category, for example, Box A short-term covered/noncovered or Box D long-term covered/noncovered.

 

NOTE: In 2008, Congress passed legislation which required brokers to report the cost basis for securities and mutual funds to both the investors and the Internal Revenue Service (IRS), effective tax year 2011, the difference between covered and noncovered shares is who keeps track of the cost basis.

  • For covered shares, the financial organizations are required to report cost basis to both you and the IRS. (Form 1099-DA in 2026)
  • For noncovered shares, the cost basis reporting is sent only to you. 

You can always use direct entry if you choose, with summary totals.  The only exception if wash sales, which must be entered separately, if you have any.

 

@Nomadle

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Koinly CSV file inability to upload file in TurboTax

It's past mid-february. Where is the ability to import our crypto transactions?  1099-DA, csv, txf... there is nothing but manual entry for crypto on Desktop software. This is unacceptable. When can we expect import capability?

Koinly CSV file inability to upload file in TurboTax

I think it's probably wise if you just keep waiting until next week or any new news comes out in regard to this specific situation.  It's come to my attention that turbotax isn't even totally clear yet as to the 1099 digital asset rules and regulations and are performing maintenance as new information is coming in alongside third party crypto tax applications.   The main problem is that the exchanges have a major discrepancy with cost proceeds and cost basis.  They are not required to report how much it cost you to purchase the crypto but are going to report to the IRS what your proceeds were in 2025 based on sales on their personal exchange, possibly causing an unnecessary capital gains tax.  This is because you may have purchased crypto from exchange (A) and moved it to exchange "B" where you sold it.  In that scenario, the exchange b has no idea what you paid for the crypto initially and are unable to report a cost basis.   If you are really in a rush, maybe look at 8949 to offset proceed/cost by manually reporting the cost.  If you have a crypto tax ledger application, they should be able to generate one for you.   To be safe I would wait.

CatinaT1
Employee Tax Expert

Koinly CSV file inability to upload file in TurboTax

Currently, TurboTax supports the manual entry of IRS Form 1099-DA. We are in the process of enhancing our CSV import and upload features to make this process more seamless.

Timeline: We expect the new CSV import functionality to be available soon. Please note that this is an estimated target as we finalize the experience.

  • Supported Documents: Once live, the import/upload feature will support both 1099-DA and DigitalAssetGainLoss files.


If you are ready to file now, you can still enter your information manually. Otherwise, thank you for your patience while we get these automated tools ready for you!

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Koinly CSV file inability to upload file in TurboTax

"Soon" is the estimated target? Is there a date?

RobertB4444
Employee Tax Expert

Koinly CSV file inability to upload file in TurboTax

All we can tell you for sure is what we are told.  The developers are hard at work on this feature and we know that it is a needed and desired feature and they have promised to roll it out as soon as they are able.

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