turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about One Big Beautiful Bill (OBBBA) on Jan 14! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

packs101
New Member

Keep getting a message saying my card info is wrong and i have been notified that i was charged, twice.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Keep getting a message saying my card info is wrong and i have been notified that i was charged, twice.

They could be preauthorizations that may drop off, but it's best to speak to  Customer Support and let them assist you.   Please contact TurboTax Support by phone during business hours for help with your billing issue. 

FAQ:  How do I contact TurboTax?

https://ttlc.intuit.com/replies/6386875


View solution in original post

1 Reply

Keep getting a message saying my card info is wrong and i have been notified that i was charged, twice.

They could be preauthorizations that may drop off, but it's best to speak to  Customer Support and let them assist you.   Please contact TurboTax Support by phone during business hours for help with your billing issue. 

FAQ:  How do I contact TurboTax?

https://ttlc.intuit.com/replies/6386875


Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question