K1 information not populating as non passive per the provided information on K1.

[Kannconnell]

I have called TT twice and no one has been able to help.  The K1 has a land only rental loss and had been reported by tax accountant as non passive.  This is the first time entering in TT and am unable to get the same information.  It is not populating as non passive in schedule E and shows a credit amount on my 1040 but not calculating the loss as a credit to my income.  I don’t know what I am entering incorrectly .

I am using TT Home & Business

Any suggestions on what I am missing or another tax program that I could try.

[PatriciaV]

If you indicate that you materially participate in the company that sent Schedule K-1, the income should be reported as non-passive. You'll see this question during the initial interview for entering the K-1.