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New Member

Just purchase a turbotax home and business software and it won't work on my Mac 10.13.6. Do you have a version that will work or should I return the software to BJ's?

Software is asking for OS 10.14. Can I return the disk?
3 Replies
New Member

Just purchase a turbotax home and business software and it won't work on my Mac 10.13.6. Do you have a version that will work or should I return the software to BJ's?

I would recommend you download it by using the license number on the inside of the CD jacket.

 

Employee TurboTax Specialist

Just purchase a turbotax home and business software and it won't work on my Mac 10.13.6. Do you have a version that will work or should I return the software to BJ's?

Here are some steps you can take to troubleshoot downloading your Turbo Tax software on a Mac.

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Level 15

Just purchase a turbotax home and business software and it won't work on my Mac 10.13.6. Do you have a version that will work or should I return the software to BJ's?

@KatinaLO  - It is not a "trouble shooting" issue Mac OSX 10.14 (Mojave) or later is required for TurboTax 2020.

 

 

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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