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"Just a few steps left and we'll file your returns" step 1step 2 never go to step 3 kicks back to step 1 to restart cleared cache and different browser. What should I do?

when I get to the section titled "Just a few steps left and we'll file your returns" I complete step 1 and then complete step 2 and it never lets me move on to step 3 and kicks me back to step 1. I have cleared browser cache and cookies and tried a different browser.
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2 Replies

"Just a few steps left and we'll file your returns" step 1step 2 never go to step 3 kicks back to step 1 to restart cleared cache and different browser. What should I do?

Having the same issue with my California state return. 

CatinaT1
Expert Alumni

"Just a few steps left and we'll file your returns" step 1step 2 never go to step 3 kicks back to step 1 to restart cleared cache and different browser. What should I do?

Some customers are experiencing issues when trying to file and pay with their refund.  We are investigating this issue.  However, if you would prefer to file now, you can do so by switching to pay your TurboTax fees with a credit card instead of using the pay with my refund option by following these steps.

 

@user17694357993 

@NGomez23LA 

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