'Ive already paid but didn't receive my disk now it wants me to pay again why ?

sbolin317 · ‎June 6, 2019

AshleyLO · ‎June 6, 2019

Please reach out for support in locating your order by calling our phone representatives. Here is how you can reach someone: https://ttlc.intuit.com/replies/3300041

Also, keep in mind that if you are a TurboTax Advantage customer, there should be a complimentary download awaiting you in your download account. See the following TurboTax FAQ for instructions: https://ttlc.intuit.com/replies/3301771

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