Dear Intuit/TurboTax Team,
I've been a faithful user of TurboTax Home and Business as well as TurboTax Business for 30 years. My uncle who was comptroller for Motorola years ago recommended using TurboTax. I believe to this day he still uses TurboTax.
I have tons of donations to charities like Goodwill each year that I use Its Deductible for, as it made the process easy.
I agree with many other users that removing Its Deductible doesn't make TurboTax more competitive, but less competitive. Having been a business owner for over 30 years there are things that you do, like adding features to keep yourself competitive. I think it was a very poor decision to remove it. I hope that you will reconsider reinstating it or another similar tool.
I didn't find out about this change until after I purchased my 2025 TurboTax Home and Business software last month. I like others. feel as though we aren't getting our moneys worth, when the price of the software keeps getting more expensive and features like this removed. I spent a total of almost $300 for TurboTax Home & Business 2025, plus an extra state and TurboTax Business 2025. I feel that being a customer for 30 years and spending this much to lose a major feature for me. I saw in TurboTax Home and Business today when I clicked on the ? that this was displayed "COMING SOON: We’re working on a new tool to help you look up the fair market value of your item. We expect it to be ready soon, but you can file without it."
Is this true? If so, I will wait for this tool, as I was going to consider purchasing Deductible Duck to help me out this year.
If this new tool will not be ready in time for filing this year, I am regretfully considering looking into competitors tax programs for next year.
Sincerely,
Robert
