turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Its asking me all about my info and not my mothers whom im doing taxes for

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

Its asking me all about my info and not my mothers whom im doing taxes for

You have to create a new account with a new unique user ID when starting a tax return for someone else using the online editions.  If you try and complete a tax return using your own account then the second tax return will overwrite the first tax return and the first tax return will be gone.

Start a new account from this TurboTax website for the online editions - https://turbotax.intuit.com/personal-taxes/online/

View solution in original post

1 Reply

Its asking me all about my info and not my mothers whom im doing taxes for

You have to create a new account with a new unique user ID when starting a tax return for someone else using the online editions.  If you try and complete a tax return using your own account then the second tax return will overwrite the first tax return and the first tax return will be gone.

Start a new account from this TurboTax website for the online editions - https://turbotax.intuit.com/personal-taxes/online/

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question