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It says my ssn does not match my name on file

 
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1 Reply
Rachel_W
Expert Alumni

It says my ssn does not match my name on file

If your return is rejecting due to your SSN not matching your name on file, I recommend verifying that your last name and social security number for you is listed on the return exactly as it appears on your social security card

If you have two last names or two middle names that could be causing the issue.  If there are two last names, use the "first" last name.  If there are two middle names, use the "second" middle name as the last name (then leave a space and include the last name).  Also be sure to include any suffix to the last name like Jr, Sr, III, etc.

Please comment below if you need further clarification.

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