It says I am done but is caught in a loop and will not finish?
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It says I am done but is caught in a loop and will not finish?

 
1 Reply
Employee TurboTax Specialist

It says I am done but is caught in a loop and will not finish?

Try this:

Log out of Turbo Tax and close out of your browser.  Then, clear your cache and delete your cookies.  Open up your browser window and go back into Turbo Tax.  This should have fixed your issue.  Please see below on how to clear your cache and delete cookies:

Clear Cache:

https://ttlc.intuit.com/replies/3302272

Delete Cookies:

https://ttlc.intuit.com/replies/3301745

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