You may not have been able to pay your TurboTax fees with your refund because you did not meet one of the requirements for this service.
They are as follows.
- Your refund must be enough to cover your TurboTax fees.
- You must have an address in the United States.
- You must be e-filing.
- The name on the bank account must match the name on the tax return.
- Your refund must be directly deposited into a single account.
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TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.
If you are using TurboTax Desktop, you can manually check for updates for your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates.
Click here for Can I pay with my refund?
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