Solved: It's been stuck determining my best options for filing for a long time
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

It's been stuck determining my best options for filing for a long time

Is this normal? What should I do?
1 Best answer

Accepted Solutions
New Member

It's been stuck determining my best options for filing for a long time

If you think it is taking an unusually long time to move on, save and sign out of the account by clicking on My Accounts at the top of the screen. 

clear your cookies and cache, restart your browser,  Sign in to your account , select continue working on your return, then select to pick up where you left off. 

View solution in original post

1 Reply
New Member

It's been stuck determining my best options for filing for a long time

If you think it is taking an unusually long time to move on, save and sign out of the account by clicking on My Accounts at the top of the screen. 

clear your cookies and cache, restart your browser,  Sign in to your account , select continue working on your return, then select to pick up where you left off. 

View solution in original post

Dynamic Ads
v
Privacy Settings