turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

It keeps saying my control number is incorrect but im looking at the number and it is correct but the sight wont let me move on.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
LeeM
New Member

It keeps saying my control number is incorrect but im looking at the number and it is correct but the sight wont let me move on.

If you get errors when attempting to e-file with an empty Box D, just enter any number in this format: 5 digits, space, 5 digits (for example, 12345 67890). The IRS doesn't care what's in Box D because its use by payroll departments is optional. 

Control Number (Box D) is used by many payroll departments to uniquely identify a W-2 in their system. If your W-2 doesn't have one, it's no big deal – you can simply leave it blank. 

Now, if you're trying to import your W-2 and you're persistently being asked to enter something in Box D, click skip import to get past this screen and manually enter your W-2 (which should only take a few minutes anyway). 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies