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it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

this is preventing me from efiling. And of course I already paid. What a pain! Must be a software glitch. Help!
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6 Replies

it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

Same here! I've been using turbo tax for years, this is a major inconvenience. I don't want to file by mail. What is going on?

it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

Also having the same issue must be a bug.

LMTW
New Member

it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

Did anyone successfully figure out the issue and e-file? I am having the same issue?

it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

I ended up retyping everything in the state rows and found a typo that once fixed let me continue.

LindaS5247
Employee Tax Expert

it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

The best way to fix this signature mismatch is to go back to your Personal Information section of TurboTax and re-enter your name. It should be entered exactly how it appears on your Social Security card to avoid any more future delays. Make sure there are no extra spaces, or special characters.
 

You can also try logging out of your program and  clear your cache and cookies.  ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies. This process clears up a lot of issues.


 

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LMTW
New Member

it is saying my filing signature does not match the personal information on the federal return, but its a perfect match How do I fix it?

I found the issue.  My AGI did not match my 2024 tax return.  I had amended my return last year and Turbo Tax had the amended AGI.  Once I put in my original AGI, I was able to e-file.

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