turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
GiseleD
Expert Alumni

IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

We cannot see your return or account here, as this is a public forum. Please copy and paste in the e-file rejection message you received so that we may better assist. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

no your website/app is not working. on desktop site I keep getting redirected to login. app on both iPhone and iPad is constantly trying to find a secure connection and I can't get through to fill in the rest of my info. there is a problem on your end, and very upsetting it's happening during tax deadline. 

 

none of these problems have anything to do with my personal info/account.

 

DawnC
Employee Tax Expert

IT IS NOT WORKING. Can I file my taxes please. Get someone from your tech department on it.

Can you not sign in using this link?   Are you using TurboTax Online or desktop to file your taxes?   Online requires you to sign in, desktop does not.   There are tens or thousands of people using the online software, so it my be an issue with your internet connection if you are having trouble signing in.   

 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

 

TurboTax Online

 

TurboTax mobile app

 

TurboTax CD/Download software

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question