turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Family Tax Credits & Early Filers on Jan 29! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

andraju
New Member

Issue with Invalid License Code for TurboTax Desktop Advantage Business Tax Year 2023 (JLC5-48CZ-9BQ8-YSML)

Dear Customer Service,

I purchased the TurboTax Desktop Advantage Business Tax Year 2023 (Windows) on Nov 03, 2023, and received the following error message when installing the software:

The license code you entered is not valid. Error code: 605.

Here are the details for reference:

  • License Code: JLC5-48CZ-9BQ8-YSML
  • Order Number: TAR23A204347108
  • Order Date: Nov 03, 2023
  • Total Charges: $194.85
  • Payment Method: MasterCard *8324
  • Payment Authorization Code: 07027C

Please assist me in resolving this issue as soon as possible.

Thank you,
Rajasekhar Andraju
[phone number removed]

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question