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swanjuan
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Is this still a free service for active duty members?

 
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Is this still a free service for active duty members?

There are 2 free products that active military can use that I will tell you about.  But you are not in either of them.   You appear to be using "Live Deluxe" which is a paid upgrade to regular Deluxe that has on-demand live help from a CPA/EA tax pro during preparation and a final review of your return, which they will sign.    Live Deluxe that you are currently in is 119.99 for a Federal return, and 39.99 for a State return.    If you wish, here's how to remove "Live" and get back to regular Deluxe.

https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live

Regular Deluxe has free Federal and State returns for E1-E5 pay grades or a small discount in higher products.  Higher pay grades get a small discount in Deluxe and higher products.  You should sign in each time at the military discount page at this link below.  There is a SIGN IN link at the top right on that page.


Go there each time to work on your return, so it will know you qualify for the discount.

There is another free product that all military pay grades can use called TurboTax Free File Program, which is free for both Federal and State returns.   There are no fees or upgrades.  It can prepare all the usual Federal forms.   You have to meet ONE qualification:

1) Active military with military W-2 and a 2018 AGI of $66,000 or less
2) Any other filers with 2018 AGI of $34,000 or less
3) Anyone eligible for EIC (earned income credit.)

See this FAQ for more info:
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

If desired, here's how to switch and start over in TurboTax Free File Program.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

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1 Reply

Is this still a free service for active duty members?

There are 2 free products that active military can use that I will tell you about.  But you are not in either of them.   You appear to be using "Live Deluxe" which is a paid upgrade to regular Deluxe that has on-demand live help from a CPA/EA tax pro during preparation and a final review of your return, which they will sign.    Live Deluxe that you are currently in is 119.99 for a Federal return, and 39.99 for a State return.    If you wish, here's how to remove "Live" and get back to regular Deluxe.

https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live

Regular Deluxe has free Federal and State returns for E1-E5 pay grades or a small discount in higher products.  Higher pay grades get a small discount in Deluxe and higher products.  You should sign in each time at the military discount page at this link below.  There is a SIGN IN link at the top right on that page.


Go there each time to work on your return, so it will know you qualify for the discount.

There is another free product that all military pay grades can use called TurboTax Free File Program, which is free for both Federal and State returns.   There are no fees or upgrades.  It can prepare all the usual Federal forms.   You have to meet ONE qualification:

1) Active military with military W-2 and a 2018 AGI of $66,000 or less
2) Any other filers with 2018 AGI of $34,000 or less
3) Anyone eligible for EIC (earned income credit.)

See this FAQ for more info:
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

If desired, here's how to switch and start over in TurboTax Free File Program.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

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