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marketmaker7
Returning Member

Is there no customer service??? I am using turbotax premier, but when I call customer service it says I'm using the free online version and they wont transfer me.

My turbotax fails to save my file and gives me the 567809 error.  I cannot get through the automated prompts when I call turbotax to actually talk to a live person.  This is beyond frustrating, please assist.

1 Best answer

Accepted Solutions
DoninGA
Level 15

Is there no customer service??? I am using turbotax premier, but when I call customer service it says I'm using the free online version and they wont transfer me.

When using the website below make sure that you indicate the product type and edition you are using.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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1 Reply
DoninGA
Level 15

Is there no customer service??? I am using turbotax premier, but when I call customer service it says I'm using the free online version and they wont transfer me.

When using the website below make sure that you indicate the product type and edition you are using.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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