Is there a problem where I am unable to create a password to store my tax file?

[gorrern-gmail-co]

Constantly comes back and states I can not have spaces n the pass word and I do not.

[GeorgeDenseff]

This is a problem with your device.  Change your password on a computer using Chrome browser.  Clear all browser data before changing the password.

[gorrern-gmail-co]

I am on  MAC running 12.0.1 Monterey.  Do not use Chrome, just Safari.

[gorrern-gmail-co]

Did clear my browser turned off my virus checker and still no luck.

[gorrern-gmail-co]

This is running on my iMac not using your site at the moment.

[macuser_22]

Works fine for me.   Are you using File->Encrypt   And enter the password twice?

[gorrern-gmail-co]

Yes, I am.  I do have my device data encrypted on my iMac also.

[macuser_22]

Since my Mac cannot run Monterey, I can only suggest contacting support and escalating to  a Mac tech support (The phone agents can help with tax issues but little Mac knowledge) and Monterey is very new.

[macuser_22 · Accepted solution]

Additionally, you might try a simple password like 123456789 to test if it is what you are using as a password.

Personally I have never used the TurboTax password.   I created a Mac password protected and encrypted sparseimage using Disk Utility where I store all my TurboTax tax files and other tax information then I only have one file and password for all tax information that is backed up on external drives.

[SteamTrain]

One thing I thought of that might be happening ..IF.. you are using words or a phrase as your passwd.  IF certain autocorrect functions are turned on, your computer might be separating your words with spaces as you leave the box.

_____________________

Thus the suggestion to test it with 123456789 might be a good indicator as to what's happening.

[gorrern-gmail-co]

Yes I tried the simple 1-9 and no still have the same problem.  Believe it has to do with the OS level I am running.

[gorrern-gmail-co]

Since both my iMac and backup are encrypted I will not use the password for the file.  I have enough encryption to feel comfortable.  Thank you all for your suggestions. 

[saccane]

Did I setup correctly a username and a password to file my data with turbo tax?

[saccane]

Yes I think so

[CarissaM]

You are commenting on an older thread and we want to ensure we provide the most recent information. Are you having an issue setting a password on your tax file  ?@saccane