Is there a Billing dept at TurboTax?

[dltl]

Who do I talk to about incorrect billing on my taxes?  TurboTax really messed up the fees that they charged me and I want to talk to someone about it no AI?!?!?  No one is available on the phone (90 min+ wait for help desk) and they do not have an email address that I can find.  Any suggestions?

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

[dltl]

I didn't say "refund" I stated "billing".  Also, the link that you sent to me is for help with taxes and says that I must have the upgraded format of the program in order to talk with a live person.  Is this for real?! Who is it that I can actually SPEAK to about the fees that I was inaccurately charged?

[DoninGA]

@dltl You will need to contact TurboTax support for the problem. Use the key words Billing Issue

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

[dltl]

thanks