Is that possible i extend my payment for TurboTax until May because i didn’t get my refund yet

[diantaridani76]

So I got email from turbotax to pay the turbotax they give me the time until 24 April but I don’t have enough money right now in my bank account to cover it so I need to wait until get my refund but I did call IRS and they said will be issued on mei so please give me more time i I get my refund and I will pay the turbotax immediately thankyouuu🙏🏻

[mesquitebean]

This is mainly a user community forum--not a direct route to TurboTax Support--and nothing account-specific can be handled here.  Please phone TurboTax Support for assistance to see what you can work out in regard to your fees, and hopefully you can reach them in time to avoid an auto-debit of your bank account.  Was there instruction in the email on how to reach them or how to request the deferral?  If not, I provided contact info below.

EDIT NOTE:  Also see my next comment below, which is a FAQ paragraph explaining about deferrals.  "You must request this deferral no later than 12:00 PM PT on the Thursday prior to the original debit date."

TurboTax Support

https://ttlc.intuit.com/turbotax-support/en-us/contact/

Hours 5AM-5PM Pacific

[mesquitebean]

@diantaridani76 

I just found this additional information in a FAQ, so you will need to move quickly to reach Customer Support by the deadline mentioned in the paragraph below:

I need more time. Can I delay the auto-debit date? 

If you need more time, you may be eligible for a one-time deferral that gives you an additional 21 days from your original auto-debit date to pay your fees. You must request this deferral no later than 12:00 PM PT on the Thursday prior to the original debit date. Please keep in mind that fees can only be deferred once. You can request the deferral yourself by following the “payment options” link in the email notification you received prior to the auto debit, or by contacting customer support at 1 (800) 446-8848.

[diantaridani76]

Can you give me more time to pay my turbotax? Until i get me refund? Thanks 

[mesquitebean]

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@ diantaridani76 wrote:

Can you give me more time to pay my turbotax? Until i get me refund? Thanks 

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Please see the 2 comments I left in this thread and in your other thread.  I'm sorry, but this forum is not TurboTax Customer Support, so we can't give you anything here.   You have to contact TurboTax Support either by phone using the contact info I provided above or using the "payment options" link provided in your email to request the deferral.   And it appears the deadline is 12 Noon Pacific Time on the Thursday prior to your scheduled auto-debit date.  So you will need to move quickly.   If Support is already closed today, you can contact them tomorrow morning after 5:00 AM Pacific.

[mesquitebean]

@diantaridani76 

That FAQ paragraph I pasted above also refers to a "payment options" link in your email you received.  Does that "payment options" link allow you to automatically request the deferral yourself?     If you can't do it that way, then the paragraph above also lists a phone number to reach TurboTax Support.