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Try entering a 0 (zero) for the 2019 AGI and e-file the tax return again.
Did not work so the actual AGI and 0 do not work.
@cookie-11 wrote:
Did not work so the actual AGI and 0 do not work.
Then your only option is to print and mail the tax return.
See this TurboTax support FAQ for how to print a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
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