Sorry, Online is now closed for new returns. To do a 2019 year return you have to buy the Desktop program here,
https://turbotax.intuit.com/personal-taxes/past-years-products/
You will need a full Windows or Mac to install it on.
Did you start it online! How to finish a prior year online return
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
If you paid for the Online version you can ask support to give you the Desktop download. Contact Customer Service 5am-5pm Pacific M-F
https://support.turbotax.intuit.com/contact/
You now have to print and mail prior year returns. Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
If you want to file for free you can fill out the forms by hand. Here are some basic forms.....
Here is the 2019 1040 return
https://www.irs.gov/pub/irs-pdf/f1040.pdf
or if you want bigger type use 1040SR for Seniors,
https://www.irs.gov/pub/irs-pdf/f1040s.pdf
2019 Instructions https://www.irs.gov/pub/irs-pdf/i1040gi.pdf
2019 EIC and Tax Tables https://www.irs.gov/pub/irs-pdf/i1040tt.pdf
2019 Schedules 1-3
https://www.irs.gov/pub/irs-pdf/f1040s1.pdf
https://www.irs.gov/pub/irs-pdf/f1040s2.pdf
https://www.irs.gov/pub/irs-pdf/f1040s3.pdf
