Is anyone else having issues with the software when it comes to entering the Dependent Care?

[jo11yr0g3r]

I am never prompted to enter the cost of daycare, and I am also asked if me or my wife were disabled or students. It's like the software isn't registering that we both had earned income. Am I doing something wrong or missing something?

[xmasbaby0]

In order to get the childcare credit you have to enter your income.   Make sure you have entered your W-2's or self-employment income.  And....if you were self-employed but show a loss, you will not get the childcare credit.  If you are filing a joint return make sure you show income under each spouse's name.

[jo11yr0g3r]

Thank you for your response. I have entered both of our income and still am prompted with the student/disabled question line as if I had no income.

[DaraLO]

Please log out of your account and clear your browser's cache and cookies.  Sign back in and see if you are able to successfully move forward.  If the issue persists, please contact us so we can further assist you.