IRS Rejected Federal Tax Return

[g8rgirlie]

For the 3rd year in a row, IRS has rejected my Federal Tax Return when e-filing it. IND-031-04  Either the AGI OR Self-select PIN is wrong.  I have confirmed that Both AGI from last year and PIN are correct with PIN being what I established when I opened a Turbo Tax account and began using TT to file ever since.  I know that I can mail the returns but I prefer the quickest method for my refund, of course.  Is there a way to RESET my PIN?

[TaxPapa101 · Accepted solution]

I had that same problem the last 2 years and was forced to mail my return, takes forever. Here is what you need to do, go to IRS web site and request an IP-PIN. The pin used in the tax program is a PIN but not the IRS IP-PIN. You will need to set up an IRS account or use your ID-ME acount if you have one. If you are filling a joint return, both will need a IP-PIN. once you have your(s) you can go to the tax program and select the tab "other tax situation" scroll down to IP-PIN and click on edit. enter your IP-PINS that they issued to you and refile your return. I just did this today and I received an email saying ACCEPTED.

I hope this works for you.

[MoniqueLO_]

If you are referring to your IP PIN, you will need to contact the IRS. Please see How do I get my 6-digit IP PIN? for instructions. 

@g8rgirlie 
 

[g8rgirlie]

No Monique, If you read the details of my question, I am clearly NOT talking about the Identity Protection PIN.  I wrote that it is the signature id PIN established when I began using TT years/decade ago.  IP PIN were not in use for those who want to add such additional safety measures until 2020.

[g8rgirlie]

Thank you VERY much for thoroughly reading my question TaxPapa101 and letting me know you had a similar experience.

So, I've now gone through the identity process to obtain an IP PIN & have re-efiled my federal return on TT. 🤞🏼  I realize now that a new IP PIN is required to be requested EACH tax season, Ugh! More security is a good thing, though, especially if it means I can resume successfully e-filing my tax returns.

[g8rgirlie]

Thanks much for your suggestion TaxPapa101!  After I went through the process of obtaining an assigned IP PIN from IRS, my federal tax return has now been accepted. Yay!