turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

IRS didnt accept my refund as was submitted I am only getting back partial of what I was told by TurboTax The IRS says I do not quaify for EIC Can you please explain why

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
WillK
Intuit Alumni

IRS didnt accept my refund as was submitted I am only getting back partial of what I was told by TurboTax The IRS says I do not quaify for EIC Can you please explain why

Unfortunately we cannot explain why the IRS has determined that you do not qualify for EIC. The IRS and states do not share that information with Turbo Tax once they receive your return for security reasons. 

The best course of action is to call the IRS and speak to a tax representative there who will be able to answer all your questions and provide more information about their decision. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply
WillK
Intuit Alumni

IRS didnt accept my refund as was submitted I am only getting back partial of what I was told by TurboTax The IRS says I do not quaify for EIC Can you please explain why

Unfortunately we cannot explain why the IRS has determined that you do not qualify for EIC. The IRS and states do not share that information with Turbo Tax once they receive your return for security reasons. 

The best course of action is to call the IRS and speak to a tax representative there who will be able to answer all your questions and provide more information about their decision. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question