turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Ip pin was entered on return incorrectly due to the system. What do I do?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
LindaS5247
Employee Tax Expert

Ip pin was entered on return incorrectly due to the system. What do I do?

You can delete the IP PIN that you entered that are incorrect using the steps listed below.  An IRS Identity Protection PIN (IP PIN) is a 6-digit number that is assigned to eligible taxpayers to help prevent fraudulent federal income tax returns from being filed using your Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN).

 

If you are using TurboTax Online/Mobile: Go to the IP PIN screen which is under Other Tax Situations. You can edit your IP PIN number there.

 

If you are using TurboTax Desktop:

  1. Go to your Federal Taxes tab.
  2. Click on Other Tax Situations.
  3. Under the heading Other Return Info, select Start or Update next to Identity protection PIN.
  4. On the Identity Protection PIN screen, answer Yes. Select Add and enter your correct IP PIN in the space provided.
  5. If you need to remove an IP PIN, select the trash icon.
  6. Select Continue, and then 
  7. Select Done.

 

Click here for How do I add or remove my 6-digit IP PIN?



If you have additional questions regarding this, please return to TurboTax Community. We would be happy to help you.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Ip pin was entered on return incorrectly due to the system. What do I do?

Not sure what you mean by "entered incorrectly due to the system"---since the user is the one who keys in the IP PIN.  Did you enter it in the wrong place?

 

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file.  Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question