Intuit TurboTax Support ID # xxxxxxxxx has not been resolved. I need help

[DoninGA]

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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[Julius Crane]

I want to start all over with my filing with a specialist. 

[JotikaT2]

You have a couple of options.

As long as you have not paid yet, you can clear and start your return over.

Clear and start over your return

You can also just add the Live service if you have already started entering information.

How to add Live to an existing return

If you decide to clear and start over, you can use the link below to use the Live version. 

TurboTax Live products

What is TurboTax Live